Thursday, March 31, 2022

Rapid Response & Crisis Management in Malaysia

Rapid response and crisis management have evolved into critical aspects of our society, particularly in Malaysia. Almost anything can go viral in a matter of minutes in this day and age. This could range from a faulty product launch to a natural disaster. That is why, in order to mitigate potential damage, organizations must have a rapid response plan in place. A good crisis management plan should include protocols for both internal and external communication.

A rapid response plan should include the following elements:

* A list of emergency contact information

* A synopsis of key messages

* A social media strategy

* A crisis management plan

Support Services Group is a full-service, 24-hour call center that specializes in Rapid Response and Crisis Management. In the event of an emergency or disaster, such as product recalls, security breaches, or natural disasters, we provide dependable, round-the-clock support to our clients. We can rapidly scale our operations to assist clients in their time of need. During a crisis, we have a team of highly skilled and experienced professionals ready to assist our clients.

Speak with us, and we will ensure that you have the best possible office experience.

Company: Support Services Group - Malaysia

Phone Number: 0192031894

Address: Seksyen, U1, Sha Alam, Selangor Darul Ehsan, Malaysia, 40150

Tuesday, March 22, 2022

Malaysian Call Center Outsourcing Company - SSG

A call center outsourcing company in Malaysia can provide your company with a wide range of services. Examples of such services include customer service, technical support, telemarketing, and lead generation.

You can be confident that when you work with a Malaysian call center outsourcing company, you will receive excellent customer service. This is due to the fact that employees at a Malaysian call center outsourcing firm are highly skilled and experienced.

Malaysia's leading call center outsourcing firm is Support Services Group. We provide our clients with cost-effective, high-quality customer service and support by utilizing a team of experienced and well-trained customer service representatives. Our clients can rely on us for telemarketing, lead generation, customer service, technical support, inbound and outbound call center services, email support, live chat support, and a variety of other services. We offer outstanding customer service and support.

Our mission is to help businesses meet their marketing and sales goals by providing high-quality customer service and support. We have a team of experienced and skilled professionals who are dedicated to providing the best service possible to our clients. We also have a cutting-edge contact center with cutting-edge technology and tools.

Contact us today to learn more about how we can assist you in achieving your business objectives.

Company Name: Support Services Group - Malaysia

Phone: 0192031894

Address: Seksyen, U1, Sha Alam, Selangor Darul Ehsan, Malaysia, 40150

Thursday, March 17, 2022

Leading Contact Center Company Malaysia

Malaysia is a well-known contact center location around the world, and it is also well-equipped to handle customer service and technical support issues. Furthermore, call centers in the country provide a wide range of services, including inbound and outbound customer service, technical support, sales, lead generation, and back-office operations. It has a large, educated, and English-speaking workforce, as well as a favorable business environment and infrastructure, all of which are advantageous to contact centers.

Support Services Group is Malaysia's leading contact center provider, offering a comprehensive range of contact center services. We provide a comprehensive suite of customer care and technical support services, including inbound and outbound call center services, help desk and email management, back-office support, and more. Our goal is to help our partners grow their businesses and achieve their goals.

Our dedicated team of professionals has years of experience servicing some of the world's leading brands, so you can rest assured that your customers are in good hands. With Support Services Group, you can focus on what you do best: running your business, while we take care of everything else.

Speak with us, and we will ensure that you have the best possible office experience.

Company: Support Services Group - Malaysia

Phone Number: 0192031894

Address: Seksyen, U1, Sha Alam, Selangor Darul Ehsan, Malaysia, 40150

Thursday, March 10, 2022

Automotive BPO Services - SSG

Malaysia has one of the most advanced automotive industries in Southeast Asia. It is also one of the most competitive, with a large number of global and regional players. It has enormous growth potential, and the Malaysian government is committed to assisting it in reaching its full potential.

Malaysia has a large number of talented, skilled workers who can provide high-quality BPO services and are fluent in both English and Malay. Indeed, BPO services for the Malaysian automotive industry can help carmakers and suppliers focus on their core competencies while increasing efficiency and lowering costs.


Support Services Group is a leading provider of automotive business process outsourcing (BPO) services. From our cutting-edge contact centers, we provide a comprehensive range of customer service, technical support, and back-office processes to our clients all over the world. Our clients benefit from our extensive experience in the automotive industry, high quality standards, and cost-effective solutions. They can focus on their core competencies while SSG takes care of their back-office operations.

Support Services Group recognizes that automotive sales and services are highly competitive in a rapidly changing market. Our solutions are intended to keep your dealership ahead of the competition while also increasing profitability. From marketing and customer relationship management to operations and service, we provide the tools you need to succeed. We are proud to have an experienced team of automotive professionals committed to assisting you in growing your business.

Contact us today to learn more about how we can help you achieve your goals and help your business grow.

Phone: 0192031894

Address: Seksyen, U1, Sha Alam, Selangor Darul Ehsan, Malaysia, 40150